Help Center
Find answers to common questions and learn how to get the most out of PineCrest
Getting Started
- • How to create an account
- • How to complete your first task
- • Understanding points and PineCoins
- • Setting up your profile
Earning Rewards
- • How to complete tasks
- • Submitting proof for tasks
- • Understanding task verification
- • How to earn more points
Account & Settings
- • Updating your profile
- • Changing your password
- • Account security
- • Privacy settings
Frequently Asked Questions
How do I earn PineCoins?
You earn PineCoins by completing social media tasks. Each task has a reward amount in points and PineCoins. Complete tasks, submit proof, and get verified to earn rewards.
How long does task verification take?
Most tasks are verified automatically using AI technology within minutes. Some tasks may require manual review, which typically takes 24-48 hours.
Can I withdraw my PineCoins?
Yes! You can redeem PineCoins for various rewards including gift cards, cash, and prizes. Check the rewards section in your dashboard for available options.
What happens to my weekly points?
Weekly points reset every Monday at midnight UTC. Your PineCoins and lifetime points are preserved - only weekly points reset for fair competition.
How do I contact support?
You can contact our support team through the contact page, or email us at support@pinecrest.com. We typically respond within 24-48 hours.
Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact Support